Privacy Policy

Last updated: 7/26/2025

Introduction

Cierra's Maid To Clean LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Service preferences and scheduling information
  • Payment information (processed securely through third-party providers)
  • Special instructions or requests for our services

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device information and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our cleaning services
  • Process payments and manage billing
  • Schedule appointments and send service reminders
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • To comply with legal requirements or respond to legal requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your personal information

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: